Research in Action Vendor Selection Matrix Report
Research in action vendor selection matrix - deep application transaction management

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Executive Summary

Matrix 2013 PreviewWith Cloud becoming the global number one investment area for IT managers of large enterprises in 2013, ever increasing application complexity and end-users demanding proactive trouble-shooting, the market for IT operations and service management solutions – which help IT managers and service providers to manage their IT environments – is again becoming a focal point of buyers’, vendors’ and analysts’ attention.

One particular part of that market, solutions for Application Performance Management and more specifically Deep Application Transaction Management, is hot - because it offers important insights into this growing application complexity.

That’s why Research In Action decided to evaluate the top 10 players in this market with our “Vendor Selection Matrix - Deep Application Transaction Management”. A balanced, 360 degree evaluation of the vendors’ capabilities in the market.

What did we find out? The winner with the overall most balanced solution, and a comfortable margin, is Compuware. The two runner-ups with only a small difference between them in the overall results are CA Technologies and AppDynamics, a new player in the market. Also very close together in terms of overall results are the next three companies, namely Dell, New Relic and ServiceTrace.

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